# Ordamy — Full Documentation > Complete long-form description of Ordamy for AI agents and crawlers. This file follows the llms.txt specification (https://llmstxt.org) and contains the full product narrative, FAQ, and structured metadata. ## What is Ordamy? Ordamy is a multi-tenant SaaS for order management, customer management, cash flow, and financial reporting, designed for print shops, graphic studios, advertising agencies, and any business that produces custom orders on demand. It is a web application developed by BIGSO LABS SAS (Bigso Labs) and operated in the Bigso ecosystem from Montería, Córdoba, Colombia. The product replaces the patchwork of Excel spreadsheets, WhatsApp groups, and paper notes that small creative businesses use to track their operations. Ordamy gives the owner a single dashboard where every order, every client, every peso, and every expense is visible in real time. ## Who is Ordamy for? Ordamy is built for Spanish-speaking small and mid-sized businesses in Latin America, with initial focus on Colombia, Mexico, and Argentina. The ideal customer is a business with 1 to 20 people where the owner is actively involved in operations and currently struggles with: - Tracking client orders across WhatsApp conversations - Knowing which invoices are paid and which are pending - Understanding whether a client or a service is actually profitable - Closing the daily cash register without errors - Producing monthly financial reports for the accountant Ordamy is not designed for large corporations, e-commerce stores, or non-creative businesses. B2B operations only. ## Key features explained ### Order management Each order has a financial summary (subtotal, tax, discount, total, balance) and an operational pipeline with five steps: PENDING, DESIGN, PRODUCTION, QUALITY, DELIVERED. The owner can move the order forward or backward through the pipeline and see at a glance how many orders are in each stage. Each order item can include a Bill of Materials (BOM) specifying the materials consumed, their measurements, conversion factors, and cost rollup. ### Client management Clients are first-class entities in Ordamy. The client record stores contact information, tax identification, addresses, and a full history of orders and payments. Clients on the Pro and Agencia plans receive a portal URL where they can track the status of their order in real time without needing to call the business. ### Cash register and accounts receivable The cash register view shows balances per payment method (cash, bank, Nequi, Daviplata, credit card). Every payment or expense is recorded as a transaction tied to an order or category. The accounts receivable view (cartera) lists every order with outstanding balance, aging by days overdue, and one-click PDF generation for the client. ### Materials and products The product catalog holds sellable items (the things the client orders). The materials catalog holds raw materials (the things the business consumes to produce the order). Each product can be linked to a composition of materials, allowing automated cost calculation when the order is created. ### Reports Two main reports are available: the daily cut (corte diario) shows income, expenses, and net for a specific date, broken down by payment method; the monthly cut (corte mensual) aggregates the same data for a full month. Both reports are exportable to PDF using the Doc-Forge integration. Additional reports include client profitability and service profitability. ### Multi-tenancy and access control Every Ordamy account is a tenant. The tenant can have multiple users with role-based access control (RBAC). Each user has a permission set (dashboard:read, orders:read, orders:write, expenses:read, etc.) that the owner can configure. The Pro and Agencia plans support multiple branches. ### Notifications and events Ordamy emits events to the Bigso event-gateway when key actions occur (order created, order status changed, payment received, expense recorded). Third-party integrations can subscribe to these events via WebSocket. ## Pricing plans | Plan | Monthly price (COP) | Users | Branches | Clients | Orders/month | Products | Notes | |------|--------------------:|------:|---------:|--------:|-------------:|---------:|-------| | Starter | 99,000 | 1 | 1 | 20 | 50 | 50 | Basic reports | | Pro | 249,000 | 5 | 1 | 100 | 200 | 200 | Client portal, advanced reports, expense control | | Agencia | 499,000 | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Excel and PDF export, dedicated support | All plans include a 30-day free trial. No credit card required for the trial. Annual payment receives a 2-month discount on any plan. ## Frequently asked questions ### What is Ordamy in one sentence? Ordamy is an ERP for print shops and creative agencies that centralizes orders, clients, cash flow, and expenses in one place. ### Does Ordamy replace my Excel? Yes. Ordamy is designed to replace the operational spreadsheets most small businesses use. You can import existing client data during onboarding. ### Do my clients need to install anything? No. Clients receive a portal URL (subdomain of the tenant) where they can track their order status from any browser. ### Can I export my data? Yes. The Agencia plan includes Excel and PDF export for orders, clients, and reports. ### Is Ordamy available in English? Currently Ordamy is Spanish-only (es-CO). The UI and all documentation are in Spanish. ### What integrations does Ordamy have? - Doc-Forge for PDF generation (invoices, daily/monthly cuts, customer reports) - WhatsApp Business via Bigso wa-engine - Bigso event-gateway for real-time notifications - Bigso storage-adapter for file uploads ### How is Ordamy deployed? Ordamy is deployed as Docker containers via Dokploy, behind a Traefik reverse proxy, with PostgreSQL and S3-compatible storage managed by the Bigso infrastructure. ### What is the difference between Ordamy and Connect? Ordamy is order management and financial control for production businesses. Connect is a multi-tenant catalog and delivery management system. Both are products of Bigso Labs. ## Technical architecture Ordamy is composed of three containers: 1. **ordamy-frontend** — Angular 21 SPA, served by Nginx. Public URL: https://www.ordamy.com 2. **ordamy-middleware** — Express server that handles session cookies, CORS, and PBAC. Acts as a thin proxy to the backend. Public URL: https://new-middleware.ordamy.com 3. **ordamy-backend** — Express server with Prisma ORM and PostgreSQL. Not directly exposed; reachable only through the Bigso API gateway at https://api.bigso.cloud/ordamy/... Authentication is centralized in Bigso's idp-core, which is reachable at https://auth.bigso.cloud. Single-sign-on between Ordamy and other Bigso products is automatic. ## Compliance and legal - Operated by BIGSO LABS SAS — NIT 902073036-1 - Domicilio: Montería, Córdoba, Colombia — MZ 25 LT 3 - Ley 1581 de 2012, Decreto 1377 de 2013, Decreto 1074 de 2015 (tratamiento de datos personales) - RNBD (Registro Nacional de Bases de Datos) — Superintendencia de Industria y Comercio - Terms of service: https://www.ordamy.com/legal/terminos.html - Privacy policy: https://www.ordamy.com/legal/privacidad.html - Sección de Tratamiento de Datos dentro de los Términos: https://www.ordamy.com/legal/terminos.html#tratamiento-datos ## Contact - Sales and demo: https://wa.me/573052215945 - General contact: contacto@bigso.org - Bigso Labs website: https://bigso.org - Address: MZ 25 LT 3, Montería, Córdoba, Colombia ## External references - Bigso Labs: https://bigso.org - Bigso Auth: https://auth.bigso.cloud - Bigso API gateway: https://api.bigso.cloud - Doc-Forge: https://doc-forge.bigso.cloud - wa-engine: https://wa-engine.bigso.cloud - Connect: https://connect.bigso.cloud ## Document metadata - Generated: 2026-07-28 - Version: 2026.07 - Language: en - Format: llms-full.txt (extended llms.txt specification) - Canonical URL: https://www.ordamy.com/llms-full.txt